Reimbursement Coordinator


Department: Reimbursement

Job ID: JP -10001

Employment Type: Full-Time

Location: Eden Prairie, MN

Job Posting Details:


About RxFunction

Walkasins by RxFunction is an innovative and exciting new medical device for individuals struggling with balance and mobility due to sensory peripheral neuropathy. At RxFunction, we are passionate about enhancing our patients’ quality of life with Walkasins by restoring their balance and confidence in walking. We foster a culture of innovation and diversity and offer an environment where people can do their best work.
We strive to hire the best and brightest and offer a fast-paced, collaborative environment where team members are valued on every level and can make an impact.
RxFunction is an equal opportunity employer, and all qualified applicants will receive consideration for employment.

Position Summary

The Reimbursement Coordinator role supports the Reimbursement Services Manager to deliver exceptional customer service through timely response to customer inquiries and service needs. Provides a high level of attention to customer accounts and processing customer orders. Delivers comprehensive verbal and written communication regarding customer orders with Sales staff and external customers.

Job Responsibilities

  • Support Reimbursement activities
  • Provide timely response to incoming product inquiries
  • Maintain customer satisfaction by providing information and problem-solving resources
  • Generate new customer orders and warranty/return orders
  • Follow all department standards, processes, and improvement
  • Follow all required company policies and procedures
  • Work closely with sales staff as an internal contact for processing clinic and patient orders
  • Coordinate with Operations to ensure smooth product transfers from sales administration
    Other duties as assigned

Required Qualifications

  • Robust interpersonal skills
  • Solid decision-making abilities
  • Ability to work independently
  • Strong ability to multi-task
  • Excellent oral and written communication skills
  • A bachelor’s degree is required, or equivalent work experience in reimbursement

Preferred Qualifications

  • Extensive experience with Microsoft Office
  • Understanding or experience in medical industry is a plus

Physical Requirements

  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to use a computer and communicate with others.

Apply For Reimbursement Coordinator

  • Accepted file types: pdf, doc, docx, Max. file size: 8 MB.